The aspects of crisis communication

June 21, 2010 cjenkins8

Organizations face more pressure to manage crisis effectively than ever before. The 24-hour news cycle and the Internet access create pressure to respond quickly to many of these crises. Corporation’s responsibilities have resulted in greater stakeholder expectations of how a business or organization should behave or act appropriately so they will not trigger any crisis. Crisis and concerns are put together by the value organization have placed on reputations as a strategic resource. For example, the events of 9/11 have highlighted how crises can impact organizations not directly involved in the crisis, such as disrupting the supply chain. Too many organizations are pleased with just having crisis management plan without testing it and updating their crisis management efforts. W. Timothy Coombs wrote that in the time of crisis planning, managing, and responding is a must. There is a great need for more crisis management knowledge. BP, Enron, Hurricane Katrina, and 9/11 are all reminders that no organization is immune to crises.


Entry Filed under: Topic Of The Week

Leave a Reply

Fill in your details below or click an icon to log in: Logo

You are commenting using your account. Log Out /  Change )

Google+ photo

You are commenting using your Google+ account. Log Out /  Change )

Twitter picture

You are commenting using your Twitter account. Log Out /  Change )

Facebook photo

You are commenting using your Facebook account. Log Out /  Change )


Connecting to %s

Trackback this post  |  Subscribe to comments via RSS Feed

Twitter Updates

Chrissy’s Calender

June 2010
« May   Jul »

Top Posts

Chrissy’s Widget

Enter your email address to subscribe to this blog and receive notifications of new posts by email.

Join 3 other followers

Top Rated

Future PR


%d bloggers like this: